Delivery and Refunds Info

Any orders placed after 12:00 pm GMT, will be shipped on the next business day.

All orders with any Pre Order item(s) will be held and shipped together on the date listed for Pre Order arrival.

All orders are in US Dollars.

We do not ship to any Hotels, Vacation homes, or temporary addresses.

We do not ship to any P.O. Box addresses. If your Billing Address is a P.O. Box please enter it, but also provide a physical address for shipping.

You will be emailed your tracking number as soon as your order ships.

..... is not responsible for tracking any orders that have been shipped. Please see links for tracking information.

Once an order is placed, your shipping address may not be changed.

If a package is undeliverable, customer will be held responsible for return shipping as well as original shipping charges.

If package status shows delivered, and you did not receive the item, all claims must be made by the customer with the designated carrier.

DHL Express is in transit for 2-3 days and then the time to deliver varies on how fast your country will release the order from customs and duties. We have no control over the time this takes. 

INTERNATIONAL ORDERS (Any orders shipping outside of the Turkey) - ..... has no control over what your country may charge for Import Duties or Customs Fees. ...... is not responsible for any additional fees that are charged by DHL for shipping or Processing fees. If you decline to pay for the customs or duties fees, and the package is returned to us, the customer is responsible for all shipping costs including return shipping and will have the remainder balance as STORE CREDIT. No refunds will be issued.